Celebrating Life’s Most Precious Stories
Treasure of Memories is a brand dedicated to preserving life’s most meaningful moments through thoughtful, high-quality creations. We believe every memory is a treasure, and our products are designed to capture emotions, celebrate milestones, and create lasting keepsakes for families and loved ones. With a focus on quality, personalization, and care, Treasure of Memories goes beyond gifting to deliver experiences that stay close to the heart forever.
Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.
- What is lifetime free access?
- Once you purchase a frame or book and upload your files to our website, you’ll have lifetime access to those files.
- What other options do you have?
- We also make custom books, photo frames, greeting cards, and more. If you already have a wedding album with a video, we can add AR features to it.
- What if I order and the Photo has already been printed — can I cancel or return it?
- Once you've uploaded your files and we've started printing, you can't cancel or return your order.
- Do you offer delivery tracking for my order?
- Yes! We send your order using trusted delivery partners like Ekart. Once your frame is shipped from our center, we'll give you the tracking details so you can see where your package is and when it will reach you..
- Return or Damage Guidelines?
- If you receive a damaged or defective product, please contact us within 48 hours for a refund or exchange. ensuring you get a perfect replacement. To process your request smoothly, kindly provide clear photos and an unboxing video as proof of damage.
- Cancellation of Order?
- Since all products are made to order, we allow cancellations within 2 hours of purchase. You can reach us via email or WhatsApp to cancel your order.